The following Terms and Conditions apply to the use of this Web site as well as all transactions
conducted through the site via shopping cart, phone, email, and fax.
We take great pride in our
ability to deliver to our
customers not only a unique
choice of fabricated marine
items but also a pleasant
shopping experience. Many of our
customers are repeat buyers. All
returns must be approved by
Nautical Creations. All
authorized returns must be made
within 10 days of receiving the
goods.
RETURN / EXCHANGE/ REFUND
POLICY EFFECTIVE 01/01/07
In an effort to provide support
and service to our customers as
well as provide protection to
ourselves against abuse and
fraud we have instituted the
following Return / Exchange/
Refund Policy. Customers should
read this carefully before a
purchase is made to avoid any
confusion after the sale.
The following policy is
our "Terms of Sale".
By placing an order the customer
acknowledges acceptance of these
terms. All returns for refund
are subject to a 15% re-stock
fee. No exceptions. Refunds for
refused and returned merchandise
will be equal to the cost of the
merchandise refused less all
shipping charges incurred during
the delivery process to you, and
back to our shop. You will be
responsible for our actual full
shipping costs in the event of a
return. Returns will only be
accepted and credits issued if
the merchandise is returned back
to our shop undamaged in its
original condition and in its
original packaging. Nautical
Creations cannot accept returns
for custom ordered merchandise.
We accept the following forms of
payment:
MasterCard - Visa - Discover
Card - Certified Check- Bank
draft - Bank to bank transfer -
Personal check (these will need
to clear our bank before
shipment can be made)
Payment in full must be made
prior to shipping out.
Damaged Shipments: Occasionally
items and or packages become
damaged in shipping. In the
event you receive an item that
is damaged you should go to our
web site and email us ? sales@nauticalcreations.com
This will begin your claim of a
damaged shipment. Please note
that your package and contents
may be insured by the carrier.
You should not discard any boxes
or contents until advised to do
so by Nautical Creations. No
Refunds are made on damaged
goods. The item will be
replaced.
By placing
an order with Nautical
Creations, the customer
acknowledges that they have read
and will abide by the Terms and
Conditions which apply to the
use of this website as well as
all transactions conducted
through the site via shopping
cart, phone, email, and fax.